RAMTEK provides monitoring and maintenance services for Eaton’s power management products

An industry-leading Mission Critical Equipment provider including UPS, PDU’s, Static Transfer Switches, plus more

When purchasing a UPS, PDU, STS, or other mission-critical equipment, however big or small, is an investment for your business.  Equipment reliability is directly linked to equipment by identifying potential failures and eliminating their cause or minimizing the possibility of failure and its impact. 

The old adage, “If it isn’t broken, don’t fix it,” may be feasible in some circumstances, but applying it to the maintenance of your mission-critical equipment can have devastating consequences. Why? Because you have to rely on your UPS, PDU, and STS’s to deliver continuous power without disruption. Proper service is critical to ensuring optimal performance while also minimizing the risk of downtime and extending the life of your critical equipment. 

We offer a comprehensive range of services for Eaton products


We’ll keep an eye on your equipment around the clock with our remote monitoring service.

Preventative Maintenance

We identify and resolve issues before they can result in bigger problems.

Start-Up Testing

We provide installation and configuration services to ensure your Eaton product works right out of the box.

Eaton Services & Support

When purchasing a mission critical equipment (UPS, PDU or STS) however big or small, is an investment—in your business or organization, peace of mind, reliability and bottom line. The old adage “If it isn’t broken, don’t fix it,” may be feasible in some circumstances, but applying it to the maintenance of a UPS, PDU or STS can have devastating consequences. Why? Because you rely on your mission critical equipment to deliver continuous uninterrupted power without disruption. Proper service is critical to ensuring optimal performance while also minimizing the risks of downtime and extending the life of your mission critical equipment.  We offer many different types of service plans that can be customized for your specific needs.  

Battery Replacement & Monitoring

Eaton-certified technicians understand how integral batteries are to any UPS system, and that improper battery maintenance is the main cause of power failure and short equipment life span. That’s why we offer round-the-clock battery monitoring and replacement services for Eaton UPS products to increase system reliability and performance.  Turnkey battery replacement services that include new batteries, installation of new batteries, removal and EPA approved disposal of old batteries and freight. Whether it’s monthly, quarterly, semi-annual or annual service contract, we perform all maintenance per IEEE and manufacturer’s specifications.  Today’s critical environment demands maximum uptime and a permanently installed battery monitoring system for measuring, storing, and reporting battery operating parameters to maximize uptime.

Capacitor Replacement

Just like batteries, capacitors degrade over time, and it is important to replace or upgrade them regularly to keep your UPS functioning. A typical Eaton UPS contains more than a dozen different types and sizes of capacitors, and each capacitor has its own purpose and supports different parts of the UPS. RAMTEK’s technicians have the expertise to replace all types of capacitor for your Eaton equipment.

PredictPulse Insight

PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf. Powered by CA Technologies, which brings together the best in hardware and software, this service is like doubling the size of your team.

PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. The new services adds predictive analytics to Eaton’s next-generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model.

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